A user's Swivel allowance controls how many times per week they can initiate a spin for someone else. The default is 2 trigger credits per week per user. This is separate from how many times a user can receive a spin, which has no limit.

Note

Allowance only controls triggering (initiating spins), not receiving spins. A user can be spun for unlimited times regardless of their allowance setting.

How to edit

1

Open the Swivel app

Launch Swivel from your Slack sidebar and navigate to Settings.

2

Go to Users

Click the Users tab within Settings to see your full team list.

3

Find the user and click Edit Swivel Allowance

Locate the team member whose allowance you want to change and click Edit Swivel Allowance next to their name.

4

Set a new weekly limit and save

Enter the number of trigger credits per week for this user, then save. Changes take effect immediately.

Notes

  • Set to 0 to prevent a user from triggering any spins at all. This is useful for read-only team members who should only receive recognition, not initiate it.
  • Increase it for team leads or managers who run regular recognition ceremonies — setting it to 10 or higher is common for active recognition champions.
  • Changes are immediate. There's no delay — the new limit takes effect as soon as you save.
  • Admin-only spinners override this. Even if a user has allowance credits remaining, they cannot trigger a spinner that's been set to admin-only mode.

Tip

Consider setting a higher allowance for your recognition program champions — the teammates who drive culture and are most likely to celebrate others. Giving them more credits keeps the recognition flowing without requiring admin involvement every time.